Privacy Policy

1. Introduction

KABD, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our services or create an account
• Express interest in obtaining information about us or our products and services
• Participate in activities on our website
• Contact us for support or inquiries

Personal information may include: name, email address, phone number, company name, job title, billing address, and any other information you choose to provide.

Protected Health Information (PHI)

As a healthcare technology company, we may process Protected Health Information on behalf of our clients. All PHI is handled in strict compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state and federal regulations.

Automatically Collected Information

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our website.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our services
• Develop new products, services, features, and functionality
• Communicate with you for customer service, updates, and marketing purposes
• Process transactions and send related information
• Send you technical notices, security alerts, and support messages
• Respond to your comments, questions, and requests
• Comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: To comply with legal obligations or respond to lawful requests
• Protection of Rights: To protect our rights, privacy, safety, or property
• With Your Consent: With your explicit consent for any other purpose

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. HIPAA Compliance

KABD, LLC maintains strict compliance with HIPAA regulations. We implement appropriate administrative, physical, and technical safeguards to protect PHI. We enter into Business Associate Agreements (BAAs) with covered entities and implement role-based access controls, encryption, audit logging, and regular security assessments. Our employees receive ongoing HIPAA training and are bound by confidentiality agreements.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, firewalls, intrusion detection systems, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For PHI, we follow retention requirements as specified by HIPAA and applicable state laws, typically a minimum of six years from the date of creation or last effective date.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to access your personal information
• Right to correct inaccurate or incomplete information
• Right to request deletion of your personal information
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: